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Dear Customer,

Delivering "Exemplary" service is very important to our team at American Farm Mortgage & Financial Services. Your feedback is important and greatly appreciated. We are committed to our customers and would like to ask you a few questions regarding your relationship with American Farm.

Thank you for giving us the opportunity to better serve you. We appreciate your business and want to make sure we meet your expectations.


  • Optional OK Considering your overall experience with American Farm Mortgage & Financial Services, how likely would you be to recommend our company to friends and family? is required
  • Optional OK How did you find American Farm Mortgage & Financial Services? is required
  • Optional OK Please Specify is required
  • Optional OK What was the purpose of your loan request? is required
  • Optional OK Please Specify is required
  • Optional OK Did we close your loan? is required
  • Optional OK Why were we unable to close your loan? is required
  • Did our representatives? (select all that apply)

    Optional OK Did our representatives? (select all that apply) is required
  • Optional OK How satisfied were you that our staff explained the loan and/or lease process and answered your questions knowledgeably, professionally and completely? is required
  • Optional OK How satisfied were you with the communication our staff provided during your loan and/or lease process? is required
  • Optional OK How long did you expect it would take to get your loan and/or lease approved? is required
  • Optional OK How long did it take to get your loan and/or lease approved? is required
  • Optional OK If more than 30 days, please explain why is required
  • Optional OK How satisfied were you with the products and services our team provided for your farming operation? is required
  • Optional OK What is the most important reason you chose American Farm Mortgage & Financial Services to assist you in getting your loan and/or lease? is required
  • Optional OK Please provide any additional comments about the questions and answers above or anything else that we have not covered that you would like our team to know for future improvement. is required
  • Optional OK What can we do in the future to continue providing your farming operation with customized solutions to your financial needs? is required
  • Optional OK What did our team do really well? is required
  • Optional OK What can our team do better? is required
  • Would you be willing to provide us with personal information?

    Optional OK Would you be willing to provide us with personal information? is required
  • Optional OK Name is required
  • Optional OK Address is required
  • Optional OK Entity is required

If not willing to provide personal contact information, would you please share the following?

  • Optional OK State is required
  • Optional OK What commodities do you produce? is required

If you would like to be contacted by one of our team members, please check the box below and provide your preferred method of contact.

  • Please contact me

    Optional OK Please contact me is required
  • Optional OK Preferred method of contact is required
  • Optional OK Please provide specific number or email address is required

We would like to celebrate your special birthday and anniversary each year and ask that you please provide the month and date for both.

  • Anniversary

    Optional OK Anniversary is required
  • Birthday

    Optional OK Birthday is required
  • OK Security Code is required